As our driver and maintenance person your main priority will be the safety and well-being of our guests and the rest of the team. On a day-to-day basis you’ll help to ensure the general upkeep of the lodges and take care of snow clearing and removal to avoid injury or accidents. Getting to Mt Buller can be a little complicated if you’ve never driven on snow or fitted wheel chains before, so we like to make it simple for our guests by providing a shuttle service from Melbourne to the mountain. We also need a competent and careful driver, preferably with experience of driving on snow and ice, to navigate our Toyota Landcruiser home and to ensure the shuttle service delivers guests in a friendly, safe and timely manor to and from the snow. You’ll be responsible for ensuring the car is kept in top notch condition, clean, tidy and running well. You’ll play tour guide and point out the sights of the Mt Buller Tourist Road, kicking off the “snow experience” for our guests whilst taking extra care to avoid any local wildlife who you might be sharing the road with. You’ll also support the bar and the Mt Buller music scene by bringing the live acts up and down the hill on a weekly basis, and of course, you’ll get plenty of time to enjoy the snow yourself, as well.
Key Responsibilities
To take responsibility for the maintenance, upkeep and snow removal around our two Mt Buller ski lodges
To support the housekeeping and bar teams with rubbish removal and the ski hire team with fixing and repairs
To ensure the lodge Landcruiser is kept clean and tidy and in full winter running condition all season long
To be responsible for picking guests up, delivering them to the snow and taking them back to Melbourne in a friendly and safety conscious manner
To ensure that any necessary maintenance is carried out around the lodges as quickly as possible so as to exceed health and hygiene standards and to deal with any guest problems that may arise as a result
To take responsibility for snow clearing and removal to ensure snow safety for guests and other staff
To help in the laundry, washing, folding and putting away clean linen
To make yourself known and available to guests as a source of information and assistance with alpine safety and to be a point of contact for any customer queries or issues, helping to maintain a high level of customer service at all times
To ensure that our guest’s welfare, their holiday expectations and the quality of their overall “snow experience” are looked after over the course of the season
To perform such other duties as may be reasonably required from time to time
Personal Requirements:
An excellent understanding of customer service
Previous hospitality experience, preferably as a driver or maintenance person
Previous experience in a handyman role or good working knowledge of maintenance and repairs
Friendly, helpful and patient, enjoy working with people
Able to work as part of a team and under own initiative
Able to project a professional manner at all times
Possess a flexible, hands-on and pro-active approach
A keen skier or snowboarder who is able to describe what a great snow experience means to them
Please note that this job will involve working mostly days and split shifts. Applicants must hold a valid Australian work visa and be available to work the whole winter season from the 1st June until the 3rd October. Shortlisted candidates will be invited for interview in Melbourne.
